At DataDevWaveHub, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you work with us for software testing and validation services.

We're based in Taiwan and follow both local privacy regulations and international best practices. But more than that – we believe transparency about data handling builds the trust that makes great business relationships possible.

We collect information that helps us provide better testing services and communicate effectively with our clients.

Your information serves specific purposes related to delivering quality testing services:

• Conducting thorough software testing and validation according to your specifications
• Communicating about project progress, issues, and results
• Managing project timelines and deliverables
• Providing technical support and addressing questions
• Improving our testing methodologies based on project experiences
• Maintaining business records for legal and operational purposes

We don't use your information for marketing to third parties or any purpose unrelated to your testing projects.

We share your information only in specific, limited circumstances:

• With trusted service providers who help us deliver testing services (cloud hosting, communication tools) under strict confidentiality agreements
• When required by Taiwan law, regulation, or valid legal process
• To protect our rights, property, or safety, or that of our clients or others
• With your explicit consent for specific purposes you've approved

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

We implement multiple layers of security to protect your information:

• Encrypted data transmission and storage using industry-standard protocols
• Access controls that limit information access to authorized personnel only
• Regular security assessments and updates to our systems
• Secure development practices in our testing environments
• Physical security measures for our offices and equipment
• Regular backup procedures with encrypted storage

While we take extensive precautions, no system is completely secure. We continuously monitor and improve our security practices to protect your information as effectively as possible.

You have several rights regarding your personal information. Here's what you can do and how to exercise these rights:

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond within 30 days and may need to verify your identity before processing requests.

We keep your information only as long as necessary for legitimate business purposes:

• Active project information: Retained throughout the project duration and for 2 years after completion for support and reference purposes
• Communication records: Kept for 3 years to maintain project history and resolve any questions
• Financial records: Retained for 7 years as required by Taiwan business regulations
• Marketing communications: Deleted immediately upon unsubscribe request

When retention periods expire, we securely delete information unless longer retention is required by law. You can request earlier deletion in many cases – just contact us to discuss your specific situation.

Our primary operations are in Taiwan, but we may transfer information internationally when:

• Using cloud services with global infrastructure for project management and communication
• Working with international clients who require cross-border collaboration
• Accessing specialized testing tools hosted in other countries

All international transfers include appropriate safeguards such as standard contractual clauses, adequacy decisions, or other approved transfer mechanisms to ensure your information remains protected.

Our website uses minimal tracking technology:

• Essential cookies for website functionality and security
• Analytics to understand how visitors use our site and improve user experience
• Communication tools that may set cookies for chat functionality

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality but won't prevent you from contacting us about testing services.

We update this privacy policy when our practices change or legal requirements evolve. When we make significant changes, we'll notify you by:

• Sending an email to your registered address
• Posting a notice on our website
• Including information in project communications if you're an active client

We encourage you to review this policy periodically. The effective date at the top shows when the current version was last updated.